Answer · Admin & security
Which Microsoft 365 licence do I need for Bookings?
Last updated 3 min read6 sources
“Which Microsoft 365 licence do I need for Microsoft Bookings?”
Asked in Microsoft Learn (opens in a new tab), Microsoft Learn (opens in a new tab) and Microsoft Tech Community (opens in a new tab)
Short answer
The person who creates and manages a shared booking page needs a Microsoft 365 or Office 365 plan that includes Bookings. That covers most business, enterprise, frontline, government and A3/A5 education plans, and Business Basic and E1 are enough. Bookable staff, customers and the booking mailbox itself don't need a licence. Bookings isn't sold on its own, and Outlook on the web must be enabled.
Plans that include Bookings#
Microsoft's Bookings FAQ (as of September 2026) lists:
| Suite | Plans |
|---|---|
| Office 365 | A3, A5, E1, E3, E5, F1, F3, G1, G3, G5 |
| Microsoft 365 | A3, A5, E1, E3, E5, F1, F3, Business Basic, Business Standard, Business Premium, Teams Essentials, Teams Premium |
Microsoft's own documents don't all agree:
- The Teams admin doc's Microsoft 365 list leaves out E1, while the FAQ includes it.
- The Microsoft Graph Bookings API overview still says "make sure the business has a Microsoft 365 Business Premium subscription". That's out of date compared with the FAQ, and it's probably why older forum answers tell people they need Business Premium or E3.
Plans that aren't on the list#
- A1 (education). A1 isn't on Microsoft's list. A1 users report that Bookings, or "Go to my Bookings page", doesn't appear, and a Microsoft Q&A moderator said A1 doesn't include Bookings with me. Schools usually give A3 or A5 to the staff who run booking pages.
- Exchange Online Plan 1 or Plan 2 on their own aren't listed.
- Any plan with Outlook on the web turned off. The FAQ says OWA must be enabled.
Who needs a licence and who doesn't#
| Person or object | Licence needed? |
|---|---|
| Person who creates shared booking pages | Yes, a plan from the table above |
| Staff with the Administrator or Viewer role | The FAQ says being added as staff in these roles gives access to that calendar in the Bookings app |
| Bookable staff | No. "You can add your staff with any email" and they still get confirmations and invites |
| Staff taking Teams-meeting appointments | Need a licence that supports Teams meeting scheduling. A free Teams account isn't enough |
| Customers who book | No licence and no Microsoft account |
| The booking page's own mailbox | No. It's listed in Entra ID as an unlicensed user |
| Owner of a Bookings with me page | Yes, a Bookings licence. Attendees need nothing |
| Power Automate Bookings connector | The flow owner needs a Bookings licence |
SMS reminders are separate. They're now a Teams Premium feature in a small set of countries; see SMS text reminders. For staff who can't be booked for Teams meetings, see why the Teams link is missing.
Licensed but Bookings doesn't appear#
If a user has one of the plans above and still can't open Bookings, check these in order:
- Per-user app toggle. In the admin center, go to Users → Active users → [user] → Licenses and apps → Apps and confirm Microsoft Bookings is ticked.
- Org-wide switch. Go to Settings → Org settings → Bookings and check "Allow your organization to use Bookings", or check
BookingsEnabledinGet-OrganizationConfig. - OWA mailbox policy. A policy with
BookingsMailboxCreationEnabled:$falsestops the user creating shared pages, though they can still be added as staff. - Timing. Microsoft says tenant setting changes can take up to four hours to apply.
The full set of switches is in How do I turn off Microsoft Bookings or limit who creates pages?
Questions people also ask
Sources
- Microsoft Learn: Bookings faq (opens in a new tab) · learn.microsoft.com
- Microsoft Learn: Bookings app admin (opens in a new tab) · learn.microsoft.com
- Microsoft Learn: Personal bookings faq (opens in a new tab) · learn.microsoft.com
- Microsoft Learn: Booking api overview (opens in a new tab) · learn.microsoft.com
- Microsoft Learn: Turn bookings on or off (opens in a new tab) · learn.microsoft.com
- Microsoft Learn: Cant access bookings with me (opens in a new tab) · learn.microsoft.com